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Shirry Group | Returns & Refunds

On this page, you could find quick answers to your questions on Returns / Exchanges

 

- Returns / Exchanges -

What is your return and refund policy? 
When can I expect to receive my exchange or store credit?
What if my items are damaged or incorrect?
can I cancel my order?

 

 

Returns / Exchanges:

 What is your return and refund policy?

Our return policy allows you to return products for any reason within 14 days after receiving the product. The product must remain in unworn, original condition, and in its original packaging. If we receive a damaged or worn product, we will be unable to process your return and issue you a store credit.

We do not accept returns for a refund.

 

When can I expect to receive my exchange or store credit?

It can take up to 72 hours to process an exchange or store credit after the product is received.

 

 What if my items are damaged or incorrect?

We apologize for this inconvenience, please contact us as soon as possible with your order information.

 

Can I cancel my order?

Please note that changes or cancellations are not guaranteed; we recommend checking your order carefully before submitting it.

 

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